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In order to utilise our removalist service, you must meet the following conditions:
1. The truck only operates on weekdays.
2. Your house must be located in the Melbourne metropolitan region.
3. Your goods must be on the ground floor.
4. Your goods must be packed and ready to go when we arrive.
5. You must provide a helper who is physically capable of lifting to assist with loading and unloading.
6. No pianos, safes or billiard tables.
7. Our truck can only hold the contents of a 5 metre by 2 metre unit (10 square metres/27 cubic metres). Additional trips need to be booked. Please notify us if you require more than 1 trip.
8. We only start charging when we arrive at the pickup location. We stop charging when we have finished unloading at the drop off location. We do not charge for our time to and from our depot (unlike most companies).
9. We charge in 15 minute increments or part thereof.
10. Bookings are subject to availability.
11. We reserve the right to decline a job even if all the conditions are met.
If you are eligible for this service, then please select it when booking online and give us the date you would like. We will call you to confirm the date and time. Alternatively, you can call your complex to book this service.
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